Specialist experience

Working together with you to assure right first time delivery…with a fresh and modern approach

ERP programmes represent a very significant business investment and typically require an associated level of business transformation to realise their intended benefits. To succeed they must be people-led first and tech-led second. Mistakes can be extremely costly and very painful for all involved. At Uuna we specialise in human-centred ERP change.

What we do

At Uuna we provide bespoke ERP change management services, partnering with you to assure right first time delivery and a sustainable move to new ways of working.

We provide ERP people readiness health checks and assurance, strategic counsel, and expert project team resources across a wide range of enabling technology including SAP, Oracle and Microsoft packages and across global contexts.

Our ERP change specialists have helped some of world’s largest brands achieve success with complex, global ERP-enabled business transformations, including high-stakes programme turnarounds.

We bring a fresh and modern philosophy

While organisations going through ERP change focus heavily on technology, we know that successful change must blend both the human and programmatic approaches, as well as consider the wider organisation landscape, and not just the ERP solution itself.

Our radically practical approach for delivering ERP change, based on Lean and Agile change thinking, makes sure you deliver on business outcomes and build internal change capability in parallel, for ROI and a business that is adaptable to future changes with an embedded change-positive culture.

Uuna bring a radically practical approach to enable you to become agents your own change

Classic Change Management is linear and process focused. This doesn’t work when our organisations and people in them are complex, and we need to pivot or change direction quickly. Heavy strategy documents sit on Sharepoint unread and unchanged, and we’re slow to get to action.

We bring a feedback driven, people-led approach based on co-creation of light weight, pragmatic plans, enabling you to pivot based on feedback or context shifts, iterating what works. The simplicity of the approach means colleagues experiencing it, can replicate it.

Our people-led ERP model – blends guiding principles with a proven delivery framework

Download our ‘Delivering People-led ERP infographic’

Please provide your name and email address and we’ll send you an email with the link to a PDF of the ‘Delivering People-led ERP infographic’.

Uuna brings a fresh and modern approach to ERP to assure success

In a world of constant change which isn’t slowing down, limited budgets and lack of capacity the future of change has to be internal.

We enable clients to become agents of their own transformation alongside delivering complex change.

Radically practical delivery: Building internal capability through a pragmatic, hands-on approach
Collaborative change: We work with people, not at them—fostering dialogue to help teams truly understand the context of change, rather than simply being told what to do
Action-oriented approach: We bring highly visual and practical tools, we cut through the noise of spreadsheets and Jira to enable quicker, clearer decision-making
Guided by timeless universals: Our work is grounded in guiding principles that help navigate complexity with confidence.
Capability-building framework: Centered on five key principles and five powerful tools to build internal capability in parallel with delivery
Senior ERP expertise: Our experienced team mitigates risks and provides trusted guidance throughout your ERP journey
Focus on business outcomes rather than methodologies – tying results to actions, and not the theory of change management.

“For the first time, I actually feel part of this change, not just impacted by it.”

Regional Lead, Engineering organisation

How we can help you to succeed first time

Discovery and health checks

We run two to four week rapid diagnostics to assess the health of your programme. To set you up for success, or to turnaround a wayward programme.

We interview key stakeholders and review documentation, based on our field-tested ERP people-led success framework.

We make recommendations so that any gaps identified become known early and addressed quickly.

Strategic counsel

Dedicated, needs driven advice to your leaders to help you steer the people agenda right first time.

Providing assurance that the sum of the parts delivers the required change outcomes – including navigation of complex political and cultural dynamics.

Supporting and guiding to help leaders genuinely engage their teams and achieve the org-wide ‘lean in’ to ERP that is necessary to achieve success.

Delivery services

An ERP experienced team to augment your existing team for right first time, people-led delivery.

We provide teams of Programme, Change, Communication, Training and Organisation Design/TOM specialists.

Highly experienced bench with a strong ERP track record.

Building capability to ensure a future sustainable plan.

Progress dashboards and
pulse checks

Simple, meaningful dashboards to report progress to leadership and course correct based on meaningful data.

Diagnostics and monthly pulse checks to quickly gather feedback from business and programme stakeholders. This drives a people-led approach, giving people a voice and building a movement for change.

What is people-led ERP transformation?

People-led change focuses on engaging colleagues as key stakeholders and early co-creators of the change vs change being a ‘tell’ from the programme or leadership, to together deliver business outcomes and long-term adoption of new ways of working.

Key aspects:

Having a clear ‘why’ for ERP change and clear change outcomes.
Executive/leader ownership and alignment behind the long-term change outcomes and the short-term work required.
Creating effective organisational support and engagement via meaningful dialogue and right-sized co-creation with employees, at all stages of the programme.

“We can have the Project Manager driving a task list or people driving transformation.”

Stuart McBrien – Strategic Counsel

Stuart has helped some of the world’s largest brands achieve success with complex, global ERP-enabled business transformations. In 2021 he delivered a successful turnaround of a failing SAP enabled HR Transformation at major high-street retailer.

Engaged as a specialist adviser to companies, Stuart is known for a highly structured approach to identifying and addressing the obstacles that can otherwise hold programmes back from successful delivery.

He provides both challenge and mentoring / support to help leaders genuinely engage their teams and achieve the org-wide ‘lean in’ that is necessary to achieve success. His experience includes over 10 full project lifecycles, a wide range of enabling tech including SAP, Oracle and Microsoft packages.

Stuart McBrien

20+ years experience.

Transformation Programme Director and Change Architect managing large programmes.

Our diagnostics to maximise your ERP success

We offer a suite of Change Diagnostic tools, from assessing how aligned your leaders are through to your readiness to go live and how well your change is landing.

The diagnostic dashboards bring meaningful metrics and insights to inform your change approach, and that’s something that has been historically difficult to do.