How we can help
Change Leaders come to us with three main challenges:
1. I need help setting up a change programme
Setting up change and transformation programmes effectively to execute well is challenging because there are so many elements to get right, and critically, the need to align your leaders behind the change.
2. I want to get our change programme back on track
Even the best-laid plans can go off course due to shifting organisational priorities, unexpected setbacks, or misaligned expectations, making it tough to maintain momentum and keep the business engaged in the change.
3. I have more change than we can deliver
In today’s world change is a constant. The demand for new initiatives, combined with time pressures on our people and shrinking budgets, can result in change fatigue and employee burnout. It can feel like there’s more change than your team can handle.
How we can help
Things that start well are more likely to end well. We work with you to design and implement tailored change and transformation strategies that balance deep programme expertise with a focus on your people.
We help you create leader and executive alignment around a clear set of change outcomes, bring right-sized, lightweight governance approaches to life, and deliver engagement strategies that inspire support.
Balancing a programmatic and a people-centred approach, grounded in co-creation, to help you and your leadership team clarify what you need to do and how to do it, and have any uncomfortable conversations early. Bringing a new agility essential for project execution in today’s world of constant change.
Our senior consulting team, from Transformation Directors and Project Managers through to Change Managers and Communication Specialists, bring years of cross-sector experience in the set-up of transformation programmes, governance, and change approaches. And they know the bumps in the road you need to plan for from the start to avoid pain.
We work across a diverse range of transformation and change set-up scenarios, including:
- Technology implementation, including ERP and AI
- Outsourcing/insourcing
- M&A
- Organisation design
- Process optimisation
- Culture change
- Programme Management Office and Change Management Office creation
Our proven approach
Define & align
We help you to create executive and leader alignment around a clear set of change outcomes linked to company strategy – what are we delivering and why. We help you to have the uncomfortable conversations early, to be able to move forward as one. We’re always looking for alignment over agreement, to build momentum and move forward.
Create together
We encourage you to involve people impacted by the proposed change from the start. We help you to co-create a change plan and approach with an ‘engage’ vs a ‘tell’ strategy to help people understand the change. We bring very pragmatic ways to do this at scale, to ensure your change is based on operational reality.
Lead the change
We help to equip your leaders with a change mindset and behaviours to lead change through uncertainty – we call this ‘leading when you don’t know.’ Leaders are expected to know how to lead change, yet rarely do people sit down with them and explain how to do this in simple ways.
Case studies: Setting clients up for success
Rapid 8-week scoping, set up and leader alignment for an enterprise transformation programme
Client challenge The organisation, one of the world’s largest specialist recruitment companies, needed to scope, structure, and launch a complex enterprise-wide transformation programme. This required…
Facilitating an organisation to articulate the purpose and value of their transformation programme
Client challenge The organisation had begun shaping a company-wide transformation to enhance customer and employee experiences. However, the programme team recognised the need to clearly…
Establishing a right-sized Transformation Office for a FTSE 50 company
Client challenge The pause of a major digital transformation programme exposed several challenges in the organisation’s ability to deliver change effectively. Leadership recognised the need…
Discover how we’ve helped organisations to deliver people-led change success.
How we can help
We complete rapid discovery to help you quickly get to the heart of what’s getting in the way and get the ROI from your investment in change, providing actionable, pragmatic recommendations to get back on track.
Whether you’re facing delays, budget overruns, scope creep or lack of people engagement, we meet you where you’re at, and help you navigate the pain and bumps you’re facing.
Diagnostic insights: Our Change Programme Effectiveness diagnostic tool provides quick, data-driven insights to uncover why change may be struggling, including employee suggestions on what you can do to address the situation.
We bring a proven ‘Together’ approach which is designed to mitigate for the typical reasons why changes goes off track.
We’ve recently helped major change programmes get back on track in many different scenarios, including at:
- Oxford University Press
- WSP
- Arm
- Hays
Case studies: Getting change programmes back on track
Assessing people readiness for ERP transformation
Client challenge Delayed go-lives and multiple leadership changes heightened the urgency for a right-first-time Phase 0 launch. Ensuring people readiness was critical to success, so…
Readying a global internal communications strategy for complex change
Client challenge Capability gaps and resource constraints in an internal communications function of a major international company posed a business risk to success of upcoming…
Getting a global in-flight business-to-business transformation programme back on track
Client challenge The global recruitment client was driving a complex global business to business transformation programme and needed stronger alignment, sponsorship, and expertise to ensure…
Discover how we’ve helped organisations to deliver people-led change success.
How we can help
With change as a constant, the future of change has to be internal. We help you to create a balanced approach that blends building internal capability with flexible external support. We provide expertise to help you quickly scale and sustain your change approach in cost-effective ways, while helping you to build internal capability for the future.
Scale: Access brilliant, experienced change practitioners flexibly to help you deliver your change. Dial up and down support as the needs of your business change.
Sustain: With change as a new constant, we’re more likely to be successful when we deliver in ways which sustain energy for change, reducing employee burnout. With our proven ‘Together’ approach, we help you to create a mindset shift in your organisation from a ‘tell’ to an ‘engage’ embedding a people-centred approach to change in radically practical ways – inspiring meaningful dialogue and co-creation with impacted employees to set the right context for change.
Internal Change Capability building: The most sustainable approach is to build change competency and capacity from within your organisation. We can help you to deliver change at scale by enhancing change skills across ‘non change managers’ with our lean change philosophy called Change Together.
Based on dialogue, co-creation, aligning behind change and testing and learning, it puts people at the heart to deliver successful change.
Leadership capability: Our leadership training on how to lead change through uncertainty and continuous change – we call it ‘leading when you don’t know yet’ – helps to equip your senior leaders with the mindset and behaviour to deliver people-led change
Case studies: Building change capability
Building change capability of 140 non change managers in a global organisation
Client challenge A leading global engineering consultancy, sought to embed Lean Change across the organisation, moving away from traditional change management methods that weren’t resonating…
Using simple change diagnostics to deliver measurable improvements in programme effectiveness at major global energy organisation
Client challenge The global organisation wanted to improve the effectiveness of key programmes in a way that is led by their people and driven by…
Elevating change management at the enterprise level in Publishing
Client challenge A world-renowned academic and educational publisher recognised an opportunity to enhance how change is managed and improve adoption across transformation initiatives, ensuring more…
Discover how we’ve helped organisations to deliver people-led change success.
