Client challenge
Delayed go-lives and multiple leadership changes heightened the urgency for a right-first-time Phase 0 launch. Ensuring people readiness was critical to success, so the client engaged Uuna to complete a rapid discovery and series of recommendations to get back and stay on track.
What we did
Engaged 30 key stakeholders through targeted interviews, capturing critical insights from across the programme and business in just two weeks
Evaluated readiness and risk against 14 key ERP people-readiness success factors, ensuring a comprehensive approach that addressed the full scope of change, not just technology.
Provided a clear, actionable roadmap – a report detailing key findings, potential risks, and prioritised recommendations, with clear effort-to-remedy ratings (high, medium, low)
Worked closely with leadership throughout the process, sharing early insights, addressing concerns, and introducing practical solutions in a way that encouraged engagement and alignment.
Business outcomes
- Clarity on people readiness – A clear, data-driven view of risks and recommendations, enabling a simplified, high-impact change approach.
- Stronger stakeholder alignment – Key leaders were engaged early, ensuring programme buy-in and demonstrating commitment to improving the change experience.
- Increased trust in change delivery – The investment in assurance signalled a proactive approach, reinforcing confidence across the business.
Chief Transformation Officer
Uuna quickly gave us a set of pragmatic recommendations to simplify our change approach and make it more impactful.
