Client challenge
A world-renowned academic and educational publisher recognised an opportunity to enhance how change is managed and improve adoption across transformation initiatives, ensuring more effective and sustainable change delivery.
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What we did
Conducted discovery interviews – Engaged employees to gather insights on current challenges and opportunities.
Analysed best practice and organisational data – Reviewed industry benchmarks and Uuna’s expertise to develop a best practice model.
Applied Lean Six Sigma methodologies – Mapped key issues and developed mitigation strategies to address them.
Engaged senior stakeholders – Clarified challenges and co-developed solutions to ensure leadership alignment..
Designed a structured roadmap – Delivered prioritised, practical recommendations to drive early value and enhance change maturity.
Developed targeted workstreams – Scoped and built initiatives focused on co-creating change, impact assessment, sponsorship, and communication.
Forecasted financial benefits – Assessed the potential cost savings and value generated by the new approach.
Business outcomes
Stronger change adoption – A more receptive environment for change, with measurable early improvements in employee awareness and understanding.
Increased engagement and collaboration – Leadership teams now take a more cohesive and collaborative approach to change.
Positive cultural shift – Employees provided overwhelmingly positive feedback, reinforcing the success of the new model.
Uuna were not afraid to challenge us to get to the right answers. Our LT now think differently about how we deliver change, and it feels much more collaborative.
Ed Bailey, Strategy and Transformation Director
