Client challenge
The IT function of a semicondutor powerhouse, had established new technical teams working across multiple projects. After a year of working with Agile, these teams needed to mature their agile capability, and needed support to plan their work and capacity more accurately, ensuring better alignment across the organisation.
What we did
Provided sprint planning services – Enabled portfolio teams to integrate their planning with technical teams more effectively.
Analysed team dynamics and culture – Identified unique challenges within teams to tailor Agile practices accordingly.
Increased visibility of workload – Made all work transparent to provide a clear picture of demands on teams.
Clarified company processes – Supported teams in working effectively within existing issue management and scheduling frameworks.
Resolved communication barriers – Improved cross-team communication to ensure smoother progression of work.
Optimised JIRA usage and standardised organisational processes – Cleared backlog and drove greater value from the platform. Updated and raised awareness of guidelines to ensure consistency in ways of working across teams.
Business outcomes
- Improved workload management – Teams can now effectively plan and prioritise work one quarter ahead.
- Stronger business alignment – Business developers are clearer on strategic direction and expected business outcomes.
- Enhanced communication and collaboration – Teams and stakeholders now have a shared understanding of roles and responsibilities.
- Mature, self-managing teams – Teams are increasingly independent and capable of managing their own delivery.
- A culture of openness and challenge – Created a safe space for teams to share ideas and challenge constructively.
- Better-defined processes – Software development processes are now well-documented and clearly understood.
“The Uuna team have been highly adaptable and flexible, delivering what’s right for our function and always coming to us with solutions. They’re a real pleasure to work with—thank you, Uuna!”
Director of IT Portfolio Management
